Support   Our founders' forty years of business-to-business software experience has taught us the obvious lesson of application software: without great support, the best product in the world is of no use to busy managers. You don't have time to work around bugs or wait for unresponsive support.                   At Cash Gauge Software, we deliver extremely reliable software and prompt, knowledgeable support. Free Maintenance Releases and Knowledgebase Access You will be licensing the most current version of Cash Gauge, which is version 2. We publish any bug fixes to this release (e.g., version 2.07) on our web site for easy downloading and installation by all customers who are on this version. These minor releases use an automated wizard-based installation process. This makes upgrading a simple step that financial managers can perform without assistance from your Information Technology department. Maintenance releases to version 2 are provided free to all clients who have licensed this version. We’d like to save you the trouble and expense of emailing us with a support question. Accordingly the comprehensive Knowledgebase for Cash Gauge is free to all customers. Just click on the link below to search dozens of articles answering questions we’ve heard before. No password is required; try it yourself right now! Pay as You Go for Support and Major Releases Pay for support only when you need it. For $75, you get direct access via email to our programming staff for one support incident. We define an incident as a reported problem at a point in time. It may have several related symptoms or problems. We will make our best efforts to help you resolve that incident for a flat fee of $75. This is responsive, expert support directly from the developers of the product, not the frustrating multi-tier support that most help desks provide. Email support is our only method, as we find it a superior method for technical support with a full audit trail of all steps toward resolution. Major releases will be offered to existing clients for a reasonable upgrade fee, if and when such new versions (e.g., 3.0) are released. Search Online Support Knowledgebase      Check the support knowledgebase for quick answers to common questions. E-Mail Technical Support Staff      E-mail us with any questions, problems, or comments. Download Cash Gauge Updates View the Cash Gauge Update History      Read about the improvements and changes that have been made to Cash Gauge in each revision. © Copyright 2003   Cash Gauge Software, Inc.   All Rights Reserved.